an EBANISTA UPDATE

Ebanista Crystal Cove Foyer

Dearest clients and friends,

As week four of shelter-in-place comes to an end, it feels like the utter shock to our systems has begun to wear off and our collective subconscious is finally accepting this new normal.

That said, our utmost mission remains: keep Ebanista healthy and strong by keeping our people, and our greater design community of artisans, clients, colleagues, and delivery partners, where they should be safe at home.

And while we grieve alongside those whose lives have been personally affected by the pandemic, and are eternally grateful to those fighting on the front lines,Β we recognize what a luxury it is to be able to be β€œstuck” at homeβ€” especially when our business, and our passion, is the luxury of home.

To keep you updated on how we are operation during our nationwide shelter-in-place, here are a few, quick notes:

Our territory managers, sales associates, and Corporate Office teams are all working from homeΒ and are available to answer your questions and assist you in any way possible.

Our showrooms, Corporate Offices, and warehouse are closed for the time being. While we have seen that other home furnishings companies are keeping their warehouses open in order to facilitate order shipments, we strongly feel that our team’s safety is more important and have made the call to pause pick-ups and deliveries, at least for the next two weeks. We are, however, still shipping in-stock fabric orders, as well as furniture and fabric samples, as this requires a minimal staff that can safely practice the appropriate social distancing protocols.

Your orders are safe with us.Β We are a small family business that has weathered many a storm, and this one will be no different.Β We see strength in our size…small but mighty, resilient and agile. Pivoting is, and always has been, one of our many strong suits.

Aside from our In-Stock program, our lead times are all paused for the moment. Our cadre of artisans are working on a case-by-case basis, however due to the unpredictability of the situation, we will reassess lead times of all current orders once we have the green light to get back to work.

As we all seem to be living day by day, and week by week, we are looking to have some FUN at home next week. Stay tuned for more gorgeous and entertaining Ebanista content that you know and love so well…

Until then, have a wonderful weekend with your families,
enjoy those Zoom gatherings, and above all, stay safe.

Warmest regards,

The Pakzad Family

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